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Computer AssistanceFAQsGeneral Insurance Policy Conditions Open a new window Home. Santalucia Insurance

What do you demand of your home insurance?

It needs to be effective

There are few things as important as our home. It's a place where we seek shelter and peace of mind. It's a place that has that special atmosphere we've created with such loving care and effort over time.

So that none of this will ever change, so that we'll always be able to enjoy our home with total peace of mind, so that nothing can ever endanger what means so much to us, your home insurance needs to offer effective solutions that's why santalucia have created the Combined Home Insurance iPlus.

It needs to be fast

santalucia's Home iPlus guarantees fast and efficient emergency repairs thanks to our wide network of professionals capable of solving any problems in no time at all.

It doesn't need to be expensive

The amount insured for General Liability is 150.000 euros.

  • Assistance 24 hours a day.
  • The most comprehensive network of professionals.
  • The most extensive cover.
  • Full legal protection.

It needs to be useful

Few home policies offer so much for so little.

  • Damage caused by: Fire, lightning, explosion, implosion, own-explosion, sound waves, electricity, smoke, rubble clearance and demolition.
  • Robbery, burglary, theft and acts of vandalism.
  • Change of locks due to robbery, mugging, theft or loss of keys.
  • Damage caused by water, location and repair of defects, wind, hail, snow and rainwater leaks.
  • Uninhabitability of the property or loss of rental income.
  • Cosmetic repairs.
  • Accidental breakage of bathroom fittings.
  • Breakage of windows, mirrors, glass, methacrylate items, ceramic hobs, marble, granite and artificial stone.
  • Spoilage of food in refrigerators and freezers.
  • And also:

-General liability of the Insured person or those for whom he is responsible in law.
-Replacement of documents.
-Muggings out of the house.
-Property temporarily stored elsewhere.
-Fraudulent use of credit cards following theft, mugging, robbery or loss.
-Garden reconstruction following fire, explosion or lightning.
-Damage due to falling trees, posts and aerials.
-Material damage due to vehicle crashes.

It needs to be comprehensive

  • More extensive home assistance cover.
  • New Guarantee: Full Legal Protection.

Now, new guarantees:

  • Computer assistance. Includes telephone, remote control and, where necessary, on-site assistance by specialists in order to solve any technical queries regarding the software and hardware of the Insured's computer equipment located in the home.
  • Repair of boilers and air conditioning.
  • Repair of audio and video appliances.
  • Emergency evacuation.
  • Emergency medical assistance.

IN ACCORDANCE WITH THE GENERAL AND SPECIFIC TERMS OF THE POLICY AND THE LIMITS STATED THEREIN.

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